EduGuide

EduGuide Privacy Policy

Last Updated: August 31, 2026

We believe in a lot of things at EduGuide, and one of our core beliefs is your right to privacy. We hate spam too. Rest assured, we never sell or rent your information to third parties. We guard the information that you give us the way we guard great-great-grandma’s good china – securely, and with reverence.

NOTE: Users of EduGuide.org must also agree to our Terms of Use and Terms of Service.

How Does EduGuide Use Contact Information or Other Personal Data?
We use your contact information to communicate with you – and only you (except in the event of endangerment in which case we are obligated by law to contact local agencies). Internally, we also rely on user comments and web analytics to guide the design of our products and programs.
If you join EduGuide as part of a school, college or other program, representatives authorized by these institutions may interact with you on EduGuide and monitor your progress, comments, and other personal information.

Username and Password Safety
Remember to be smart about your username and password. Make it tricky for others to figure out by using combinations of letters, numbers, and symbols. Keep it in a secure place. Never tell others your username and password. EduGuide will assume that you are the only person who uses your username and password. This means that you are fully and solely responsible for all activity at EduGuide.org from your account.

How Do I Opt in/Opt Out?
Receiving messages from EduGuide is optional and you can change your notification settings at any time, or simply click “unsubscribe” on an EduGuide email. We do, however, reserve the right to send registered users certain communications such as service announcements and essential administrative messages that keep our users informed and enable us to maintain relationships professionally, ethically, and responsibly.

Response Times
If you contact us to request a change, we will use commercially reasonable efforts to implement your request as quickly as possible.

Security
The information we collect from EduGuide.org users is kept on secure servers in physically secured buildings. The servers are constantly monitored, automatically updated, and patched to protect information from outside malfeasance using the best encryption software and industry security standards.

Only approved EduGuide officers have access to information that is stored in our databases. We also use commercially reasonable efforts to secure our offices and protect user information offline. All sensitive user information is securely maintained in our offices or at the facilities of our information technology providers. Access to our office server is limited to authorized EduGuide employees and our authorized computer technician. Any hard-copy files are held under lock-and-key. We use reasonable efforts to assure our employees and agents are informed of our security and privacy policies.

How Does EduGuide Protect Privacy?
As a nonprofit we exist to do everything we can to help people flourish, so we fully abide by and take very seriously FERPA, COPPA and other laws to protect students’ and other individual’s privacy.



Third-party integrations overview

EduGuide may connect to external platforms that schools and districts use—such as Google Classroom, OneRoster-compatible student information systems, and LTI-enabled learning tools—to sign users in, sync rosters, and deliver EduGuide within those environments.

For each integration below, we describe:

  • What data we access
  • How we use it
  • How long we retain it
  • How you or your school can request deletion or revoke access

We do not use data obtained through these integrations for advertising, credit decisions, or sale to data brokers. We do not use Google user data, OneRoster data, or LTI data to train artificial intelligence or machine learning models.

Our use of third-party platform data is limited to providing or improving user-facing features that are prominent in EduGuide, consistent with applicable platform policies including the Google API Services User Data Policy.

Google Classroom add-on

EduGuide offers an optional Google Classroom add-on. When a teacher or student uses that add-on, EduGuide accesses certain Google user data only with the user’s consent through Google’s OAuth process.

What Google data we access

Depending on how you use the add-on, EduGuide may access:

  • Basic profile information (such as your name and email address) to identify your account and sign you in.
  • Google Classroom add-on context (such as course, assignment or material, attachment, and your role as teacher or student) to open the correct EduGuide experience inside Classroom.
  • Classroom course and roster information (such as course names and roster member names and email addresses) when an authorized school has enabled roster sync and provisioning, so EduGuide can place students and teachers in the correct EduGuide groups.

How we use Google user data

We use Google user data only to:

  • Authenticate users who choose to connect via Google;
  • Operate the EduGuide Classroom add-on (attach, launch, and deep-link to Path);
  • Sync and provision class rosters when authorized by the participating school or district;
  • Provide security, troubleshooting, and support for the integration; and
  • Comply with applicable law.

How long we retain Google user data

Data type Retention period
OAuth tokens and Google sign-in metadata (including Google subject identifier and authorized scopes) We retain these only as long as needed to provide the add-on. We delete them when you revoke EduGuide’s access in your Google Account, when your EduGuide account is closed, or within 90 days after you last use the Google Classroom add-on, whichever occurs first.
Launch and integration logs (e.g., course identifiers, attachment identifiers, launcher email, role, timestamp) 180 days, then automatically deleted.
Staged Google Classroom roster and course data (temporary copies used before provisioning EduGuide accounts and groups) While the participating school’s integration is active and mapped, and up to one (1) year after the last roster sync or launch activity for that school, unless deleted sooner as described below.
EduGuide account and program data created or updated using Google roster information Retained according to our agreements with the participating school or program and our general privacy practices (including FERPA), until the account is deleted or the school requests removal in accordance with those agreements.

We may retain limited information longer only where required by law or for legitimate security, audit, or dispute-resolution purposes, and then only for the period required.

How to delete Google user data or revoke access

  1. Revoke access in Google: Visit Google Account Permissions, select EduGuide, and remove access. After revocation, EduGuide deletes stored OAuth tokens and Google sign-in credentials associated with your Google account within 30 days (typically sooner).
  2. Request deletion from EduGuide: Email info@eduguide.org with the subject line “Google data deletion request.” Include the Google email address you used with Classroom. We will respond within a reasonable time and delete applicable Google-derived data that we are not required to retain for legal or school-contract purposes.
  3. School or district requests: Authorized school or district representatives may contact us to disable an integration, remove roster staging data, or request deletion of Google-derived data for their users in accordance with our agreement with that institution.

Deleting Google access or requesting deletion may limit or prevent use of the Google Classroom add-on. It does not automatically delete all EduGuide account history where retention is required by a school contract or law.

What if Personal Information Is Accessed by Unauthorized Persons?
If we believe that your personal information has been accessed by unauthorized persons, we will contact you by email, telephone, fax, post or by posting a notice on the site. Depending on the circumstances, we will decide the best way to contact you. Where any notice is sent to an address or number, we will use the latest available address in our records. Except to the extent prohibited by law, you agree to this means of notification.

Cookies
Cookies are programs that allow websites to remember your computer. EduGuide.org does use cookies to provide users with personalized services. For instance, when you ask EduGuide.org to remember you, you can safely assume that we have used a cookie. If you would like to disable and/or delete cookies from your computer at the end of your web session, use your web browser’s settings to do so.

Judicial and Legal System Compliance
Though EduGuide promises to keep your information secret and secure, we may be compelled to release information should the law require it. We will only disclose personal information when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our organization.

Changes to Our Privacy Policy
Changes to our privacy policy will be posted here. If you are a registered user, we will inform you, via email, of significant changes to this policy that affect the ways we use your personal information. If you reply to this email within a reasonable time and request that we not use your personally identifiable information in the proposed new manner, we will honor this request, but we reserve the right to suspend your access to all or part of the services offered through our site if you do so. If you do not reply to this email, or we receive a reply of “undeliverable” or similar message from your last-know email address, in either case after a reasonable time, we will use the information in the proposed new manner. By using EduGuide.org, you agree to this change procedure.

Contact Us
Need to talk to us about our privacy policy? Give us a call or e-mail us. We welcome your questions and thoughts. You can reach us at:
EduGuide
321 N. Pine St.
Lansing, MI 48933 USA
517-374-4083
info@eduguide.org
An award-winning nonprofit founded in 2000, EduGuide's programs have been used by thousands of schools and colleges to coach millions of students to success. Learn more about us.

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