Davenport Reduces Anxiety & Increases Persistence with EduGuide

Students at the middle, high school and college levels are more anxious than ever. According to recent surveys, 1 in 5 college students suffer from anxiety or depression. Davenport University, a nonprofit university with campuses throughout Michigan and online, recognized this trend particularly in students in their Health Information Technology (HIT) field, and began looking for solutions. The University chose EduGuide because it was easy to plug into any course and provided a powerful way to identify students who might need extra academic or emotional support, while also increasing persistence and resilience for all students.

Associate Dean Kelly McCarron analyzed two primary outcomes from EduGuide: lower rates of anxiety and depression, and increased persistence and resilience. McCarron reported that students in emotional or academic distress were identified faster, received help faster, and were able to rebound faster, even after just one semester of the program.

In an end-of-semester survey, 68% of participating students reported they were able to deal with stress and anxiety better because of EduGuide. “Sometimes personal issues can alter your thought process and it’s hard to get yourself back into the groove,” explained one student. “However, these activities really helped me refocus and concentrate on what I do have.”

The support proved crucial for students in crisis. “We had a student who was in trouble over a winter break…I went in [to EduGuide] and saw that she was actively speaking to me and that she was really in despair…we actually got this young lady into counseling and treatment ASAP, and it was just something that she may not have necessarily written an email about, but she felt comfortable enough [through our  EduGuide relationship] to reach out to me and ask for assistance.”

Students at all levels have reported feeling more comfortable writing about their struggles on EduGuide’s online platform than talking to an adult face-to-face. And staff report that it’s often the quietest students — whether due to social and emotional issues,  cultural barriers, or simple introversion — who write the most on EduGuide, giving teachers, counselors and other mentors an opportunity to connect with otherwise disconnected students. “Seven students were ready to dropout,” said McCarron, “and probably would have if not for the way their mentors were able to learn about their needs on EduGuide and support them.”

At Davenport, 95% of students reported that EduGuide helped them to build self-motivation, and 91% said the program made them more confident of being able to achieve their degree.

“The first semester that we used EduGuide,” McCarron reported, “our rate of entry into the following semester increased from somewhere around 67 percent to about 82 percent. More students actually persisted and went through to the next term, and the next term…and a lot of those students just graduated this past April.”

This fall, EduGuide is introducing new tools to further strengthen our ability to identify and support students in crisis. For example, the EduGuide Crisis Catcher will notify school staff automatically if a student’s writing indicates emotional distress or intent to harm themselves or others; it’s an extra line of defense to prevent tragedy.

EduGuide Davenport Case Study, and schedule a meeting to learn more about how EduGuide can support your students too.


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